Chad Abunassar

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“The big head was one of those friendly ones,” she said. “You know the kind, tilting first to one side and then another in an attentive way. Driving me nuts. I kept tilting in the reverse to accommodate: He’d tilt left and I’d tilt right. Then he’d tilt right, and I would swivel left. I could feel myself getting aggravated… Suddenly it occurred to me that I was completely capable of moving my chair instead of getting further annoyed. I did,” she said. Problem solved. It frustrated her that it had taken so long to figure out what should have been obvious: that she had full control over the ...more
Chad Abunassar
“Move your chair” to re frame a problem in a way that gives you power in the situation
Upstream: The Quest to Solve Problems Before They Happen
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