At Mindvalley we used to bypass the do-do trap through a technique called Learn Day. On the first Friday of every month, nobody works (unless it’s something crucial). Instead, everyone focuses on learning about how to work better. Customer support agents may research the art of writing personalized replies or review customer feedback for ideas on improving our products. A programmer may experiment with a new coding language. People are allowed to sit and read all day, provided it’s a book related to their career. Through this process, new ideas form, new systems emerge, and new ways of working
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