Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You

by Frances Frei

honored the past, articulated a change mandate, and provided an optimistic way forward, a three-part structure we have seen work again and again in turnaround situations.

When you step up to the leadership challenge, whether you like it or not, there’s no option to turn off the broadcast feature on your actions.

Culture establishes the rules of engagement after leadership leaves the room; it explains how things are really done around here.

loosely divides organizational culture into artifacts, behaviors, and shared basic assumptions.

“The only thing of real importance that leaders do is to create and manage culture.”

the shared assumptions and behaviors that got Uber here were not going to carry the company all the way there, to a sustainable, thriving company.

when organizations share tough culture data without a productive path forward, they can quickly lose momentum while well-meaning people debate the accuracy and sufficiency of the data

“You’ve told us you’re here to learn what leadership means. To us, it means taking care of each other. It means bringing out the best in each other. It means being accountable for your own choices but also the choices of the people you’re leading. That will be your opportunity and obligation when you seek leadership roles beyond these walls, and it’s the standard to which we’ll hold you while you’re a student here.”

the most successful organizational leaders we know are the ones who put culture at the very center of what they do.

“Curriculum,” The Safe Zone Project, https://thesafezoneproject.com/curriculum/