There’s still a time and place to correct negative behaviors, but we advise doing so sparingly, as it’s much less effective at spurring improvement.12 When you do have to do it, bring evidence to the discussion. Be clear about the future state you envision and the higher-order reasons for it. Whenever possible, frame the behavior change as a small pivot with a big payoff to your shared mission. Let’s call this type of intervention “constructive advice.”
