We also advise you to be direct. Sit someone down and tell them about the strengths you’ve observed, being as sincere and specific as you can in your descriptions. Use dates, times, and details, illustrating the positive impacts of their behavior on you and others. We will talk more about how to give effective feedback later in the book, but this is more radical counsel than it sounds. Most organizational cultures rely on negative prompts for improvement, which are far less effective than positive reinforcement.
