Karan Shah

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crucially, he knew what he didn’t know. This is a rare trait in a boss. It’s easy to imagine another person in Dennis’s shoes overcompensating for the fact that he’d never worked at a network by exuding a kind of fake authority or knowledge, but that wasn’t how Dennis was wired. We would sit in meetings and something would come up and rather than bluffing his way through it, Dennis would say he didn’t know, and then he’d turn to me and others for help. He regularly asked me to take the lead in conversations with higher-ups while he sat back, and he took every opportunity to extol my virtues to ...more
The Ride of a Lifetime: Lessons in Creative Leadership from 15 Years as CEO of the Walt Disney Company
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