It was only later, looking back, that I realized that so much of what we accomplished didn’t have to come at such a cost. I was motivated by Roone’s drive for perfection and have carried it with me ever since. But I learned something else along the way, too: Excellence and fairness don’t have to be mutually exclusive. I wouldn’t have articulated it that way at the time. Mostly I was just focused on doing my job well and certainly wasn’t thinking about what I’d do differently if I were in Roone’s shoes. But years later, when I was given the chance to lead, I was instinctively aware of both the
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