Doug Lautzenheiser

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The New Zealand government’s team worked pretty much around the clock, juggling feedback from government leaders and other stakeholders. On a late-night phone call that Satya and I had with Ardern, I mentioned how struck I was by the government’s speed. She replied, “When you’re small, you have to be nimble!”
Tools and Weapons: The Promise and the Peril of the Digital Age
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