It had led us in the past sometimes to maintain for years two or more overlapping services, an approach that almost never turned out well. Apple, in contrast, had sometimes relied on its narrower product focus and Steve Jobs’s centralized decision making to solve this problem.
Overlapping services certainly did not hurt in "Soul of the Machine"....at the same time Steve Jobs's centralized approach certainly produced MANY successes. Which is better for the long term prospects of the economy? Of prosperity beyond fiscal or GDP growth? How many Steve Jobs are there out there to guide us? Is this an either/or choice?
