Despite our urgings, discounts, and free upgrades, some customers stuck with the old operating system. As we sought to move the installed base forward, we eventually decided that we would continue to create security patches for the older systems, but unlike with newer versions, we required that customers purchase them as part of a subscription service.
Yep, this is all how enterprise software makes MONEY. Depreciation of features and APIs that stodgy integrations on your platform depend on then charging massive amounts for bespoke support is sadly a capitalistic maneuver that works time and time again.
