Sten Tamkivi

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Never let a negotiation narrow to a single issue that can produce only one winner, even if it means holding open some other topics on which agreement might seem in reach. Instead, broaden the discussion so that more issues are on the table. Create the opportunity for more give-and-take and a round of compromises that can produce a scenario that enables everyone to claim victory in the final stage.
Tools and Weapons: The Promise and the Peril of the Digital Age
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