They want you to explain things to them with a demo over the phone. They can't or won't unilaterally push a new project through; they want more approval and support from more people. They're less risk-tolerant. They work at more complicated organizations. This isn't bad, just different. Don't fall into the ego trap of thinking that because they don't “get it” as quickly as you that they're dumber or lazier—they aren't. Stop bitching. Start learning.
