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The first is competence. Be brilliant in the basics. Don’t dabble in your job; you must master it. That applies at every level as you advance. Analyze yourself. Identify weaknesses and improve yourself. If you’re not running three miles in eighteen minutes, work out more; if you’re not a good listener, discipline yourself; if you’re not swift at calling in artillery fire, rehearse.
The last perfect man on earth died on a cross long ago—just
Second, caring. To quote Teddy Roosevelt, “Nobody cares how much you know, until they know how much you care.”
Third, conviction. This is harder and deeper than physical courage. Your peers are the first to know what you will stand for and, more important, what you won’t stand for. Your troops catch on fast. State your flat-ass rules and stick to them. They shouldn’t come as a surprise to anyone. At the same time, leaven your professional passion with personal humility and compassion for your troops. Remember: As an officer, you need to win only one battle—for the hearts of your troops. Win their hearts and they will win the fights.
