Culture is a way of life shared by a group of people—how they act, what they believe, how they treat one another, and what they value.
Culture - how we treat people - and the need for culture to reflect leadership, reminds me why I insisted on giving the leads a chance (as valued stakeholders) to review the process. Also - to edit out the snippiness of the CRM response. We don't treat people like that - and we don't talk to people like that. Her voice is our voice...
