According to Richard, radiating charisma is actually easy and can be done in a couple of simple steps: ask an open-ended question (not something that can be answered with a yes or a no), listen to someone’s answer, and then show how much you care about their response by asking them a meaningful follow-up question: How did they feel about that? What was that like? What appealed to them about that? And then, crucially, you validate their feelings: “I work as a dog walker and hang out with dogs all day.” “What’s that like?” “It’s amazing, and I love it. Dogs are the best.” “Yes, they are. That
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