The Ride of a Lifetime: Lessons Learned from 15 Years as CEO of the Walt Disney Company

by Robert Iger

I’m only half-joking when I say that the experience of giving the people of Ithaca their daily weather report taught me a necessary skill, which is the ability to deliver bad news.

One day I found myself standing next to him at a urinal. To my surprise, Roone began to talk with me. “How’s it going?” After a moment of stunned silence, I said, “Well, some days I feel like it’s tough just keeping my head above water.” Roone looked straight ahead. Without missing a beat, he said, “Get a longer snorkel.” Then he finished his business and walked out.