Something that is somewhat ignored a bit here is how to handle urgent project requests when you’re already underwater with your existing work and maintenance. The most valuable skill in this situation is learning to say no in a way that is appropriate to your company’s culture. That probably deserves its own chapter. There are probably some companies where saying no is culturally impossible, and in those places I guess you either learn to say your noes as yeses, or maybe you find a slightly easier environment to participate in. How do you remain productive in times of hypergrowth?
