You want to focus your team on your core constraint, the single inefficient component that’s slowing down your throughput of finished work. Once you’ve focused the conversation on your core constraint, the next step is explaining what’s preventing you from solving for it. At many technology companies this comes down to technical debt or toil. However, the specters of technical debt and toil have been used to shirk so much responsibility that simply naming them tends to be unconvincing.
