Kindle Notes & Highlights
Read between
June 28 - August 3, 2019
a picture of the future that is BIG, BOLD and CLEAR. Clarity removes confusion and fear, and helps to establish trust and certainty.
‘When I die, I want the people I did group projects with to lower me into my grave, so they can let me down one last time.’
‘Getting good players is easy — getting them to play together is the hard part’.
We build trust through the behaviour we demonstrate that others observe. It requires consistency and effort on our part but is rewarded by loyalty. We can lose trust in a moment through a careless remark or thoughtless action, and once lost it is sometimes irretrievable.

