But all that training revolved around certain narrow expectations about how hijackings transpired, based on decades of hard-earned experience. Above all, those expectations relied on an assumption that one or both of the pilots, John Ogonowski and Tom McGuinness, would remain at the controls. The idea that hijackers might incapacitate or eliminate the pilots and fly a Boeing 767 themselves didn’t register in the minds of Boston Center controllers. To them, the old rules still applied.
