Upon their arrival, they found a mass casualty scene no manual or exercise could have prepared them for. Paramedics and EMTs came upon every imaginable body part, some with clothing or jewelry still attached, some burned or mangled beyond recognition. Among all the pieces, amid all the gruesome human wreckage, one image locked into the minds of several emergency responders who saw it: a girl’s foot, inside a pink sneaker. One EMT immediately thought of his own daughter, whose foot was the same size. He looked away, up to the sky to clear his mind, only to see people jumping from the North
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