“That’s not servant leadership, it’s transformational leadership,” Erik says. “It requires understanding the vision of the organization, the intellectual stimulation to question the basic assumptions of how work is performed, inspirational communication, personal recognition, and supportive leadership. “Some think it’s about leaders being nice,” Erik guffaws. “Nonsense. It’s about excellence, the ruthless pursuit of perfection, the urgency to achieve the mission, a constant dissatisfaction with the status quo, and a zeal for helping those the organization serves.
