The Technology Fallacy: How People Are the Real Key to Digital Transformation (Management on the Cutting Edge)

by Gerald C. Kane

Expand talent diversity with a goal of increasing prior related knowledge. The challenge here, which we take up in chapter 9, is how to attract the right kind of individuals. Augment the prior knowledge base of individual employees by providing them opportunities to develop skills for working in a digital environment. Enhance the organization’s mechanisms (e.g., sensing systems) for more effectively acquiring knowledge from the external environment, thereby increasing the firm’s knowledge base. Increase the velocity of internal information flows through initiatives that range from employee rotation to collaboration tools (e.g., Slack) to redesigned workplaces that