example might be radiologists becoming adept at using and understanding computer diagnostics to monitor the diagnoses and learn when to intervene. Companies need to support employees’ efforts to learn new technologies in their specialty. Step narrowly. In this situation, employees specialize deeply in an area that computers are not likely to disrupt in the near future. Davenport and Kirby use an example of a man who specializes in matching up buyers and sellers of Dunkin’ Donuts franchises. It is a niche competency that may never attract enough attention for automation. Organizations may be
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