In a digital environment, organizations must shift from a world of “scalable efficiency” to one of “scalable learning.” This means leadership needs to shift, too. As Hagel describes, “Leadership in the future is not about having all the answers; it’s actually around being able to frame the right questions—powerful and inspiring questions—where the leader is saying, ‘I have no clue, but this is a really important question. And if we could figure this out, we would do amazing things.’” That’s a different model of leadership—one focused on creating an environment that inspires people to learn
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