The Technology Fallacy: How People Are the Real Key to Digital Transformation (Management on the Cutting Edge)

by Gerald C. Kane

agility means that teams are able to adapt their approach to a changing environment. Cross-functional teams are not likely to achieve agility unless they have some degree of autonomy. While it is critical for senior management to keep its finger on the pulse of the competitive environment, these cross-functional teams must be given a certain degree of autonomy to adapt their plans to the environment. Part of the reason some digital teams do not act strategically is that they are not permitted by their companies to do so. Many organizations’ strategies are locked up in the board room and the c-suite, with the average employee unaware of—or unable to act on—the bigger strategic vision. Instead, digitally maturing companies are working at pushing decision making to lower levels of the organization.