Shakti Chauhan

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All this may seem very simple, and it is. But you’d be shocked at how many businesses with great products and services inadvertently shoot themselves in the foot by telling customers no in all sorts of ways. However, if you’re aware of it and make a consistent, conscious effort to never tell a customer no, you’re going to see results. You don’t always need to say yes to a customer. But never saying no may be one of the most valuable strategies you can use to help your business break out to the next level.
Shut Up and Listen!: Hard Business Truths that Will Help You Succeed
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