Poor leadership would say, “Let’s get a couple of soldiers and go fuck these guys up,” and then we’ll deal with our guy internally. That was the culture when I came in. But that way of operating gives the other organization moral high ground—they can say we let our members do random bullshit. So I shifted our way so there was a consequence for Cartheu, not for the guy he robbed. Cartheu should apologize to him and pay restitution. If you handle external matters this way, people in your organization will look at that as a model. If you don’t, then the way you treat outsiders will leak back into
...more
