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The second process is called distortion. We distort things. Have you ever moved to a new place and gone into the living room before you moved your things in, and picturing what it was going to look like furnished? Well, you were hallucinating. Your furniture was not actually in the room, was it? So, you were distorting Reality. Two examples of distortion are hallucination and creativity. They are both similar in that the external information is changed to something else. That is what the process of distortion is all about.
Words That Change Minds: The 14 Patterns for Mastering the Language of Influence
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