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Words That Change Minds: The 14 Patterns for Mastering the Language of Influence, by Shelle Rose Charvet

Active listening consists of paraphrasing what the other person said, in your own words, in order to show them what you understood.

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Words That Change Minds: The 14 Patterns for Mastering the Language of Influence

Words That Change Minds: The 14 Patterns for Mastering the Language of Influence

by Shelle Rose Charvet

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