D. Owsley

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Question: How do you know that you have done a good job at . . . ? Internal: They are motivated to decide based on their own internal standards. External: They need outside feedback to know how well they are doing and to stay motivated. Distribution at Work: 40% Mainly Internal 20% Equally Internal and External 40% Mainly External (in the work Context, from Rodger Bailey) Influencing Language: Internal: only you can decide; you might want to consider; it's up to you; what do you think?, etc. External: others will notice; the feedback you'll get; results; give references; so-and-so thinks, etc.
Words That Change Minds: The 14 Patterns for Mastering the Language of Influence
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