D. Owsley

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To help you identify when someone is talking about or has switched Contexts, listen for: When? Where? With whom? and a verb. When people use these cues, they are telling you what a Context is for them: "When we are sitting in the living room with the kids, arguing about whether it's bedtime." "In client meetings, doing a needs analysis."
Words That Change Minds: The 14 Patterns for Mastering the Language of Influence
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