The Only Plane in the Sky: An Oral History of 9/11

by Garrett M. Graff

There were all these support groups, and I didn’t belong there because how do I sit in a room with people that are mourning and crying and they’re like, “What’s your role in this whole thing?” “Well, I checked in a couple of the hijackers and made sure they got on the flight.” I might go weeks or months and everything would go along fine, then there would be something that would trigger it—like checking in somebody who said, “My husband got killed on September 11th.” What I heard was, “You killed my husband on September 11th.” You don’t really move past it.