CompTIA A+ Certification All-in-One Exam Guide, Exams 220-1001 & 220-1002

by Mike Meyers

The basic tech toolkit consists of a Phillips-head screwdriver and not much else—seriously—but a half-dozen tools round out a fully functional toolkit. Most kits have a star-headed Torx wrench, a nut driver or two, a pair of plastic tweezers, a little grabber tool (the technical term is parts retriever), a hemostat, and both Phillips-head and flat-head screwdrivers (see Figure 1-9).

5.1 Given a scenario, use the best practice methodology to resolve problems

“What would I have liked to have known about this problem before I walked up to it?”