The business writer Dale Dauten has41 described a common situation in which people who inquire about a problem at their workplace—say, something the company is not doing as well as it might—are then told, “You found the problem; now it’s your job to fix it. In addition to your normal duties, of course.” As Dauten notes, that is a surefire way to get people to stop finding problems and asking questions, because most are not seeking to add to their workload.
