Eric Ries, the pioneer of the Lean Startup movement, which teaches entrepreneurs and other companies how to adopt more agile, flexible approaches, points out that an incentive system has been built through the years to encourage answers, not questions. “The industrial economy was all about4 knowing the answer and expressing confidence,” Ries said. “If you did your homework, you were supposed to know. If you had unanswered questions, that meant you did a bad job and wouldn’t get rewarded.”
