“emotion scientist.” Here are the five skills we’ve identified. We need to recognize our own emotions and those of others, not just in the things we think, feel, and say but in facial expressions, body language, vocal tones, and other nonverbal signals. understand those feelings and determine their source—what experiences actually caused them—and then see how they’ve influenced our behaviors. label emotions with a nuanced vocabulary. express our feelings in accordance with cultural norms and social contexts in a way that tries to inform and invites empathy from the listener. regulate emotions,
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