This is especially so in the business world. In fact, just the opposite is true. These are mental skills like any others—they enable us to think smarter, more creatively, and to get better results from ourselves and the people around us. There’s nothing squishy about that. Emotional intelligence doesn’t allow feelings to get in the way—it does just the opposite. It restores balance to our thought processes; it prevents emotions from having undue influence over our actions; and it helps us to realize that we might be feeling a certain way for a reason.
