The fourth skill: Expressing, which means knowing how and when to display our emotions, depending on the setting, the people we’re with, and the larger context. People who are skilled in this area understand that unspoken rules for emotional expression, also called “display rules,” often direct the best way to express what they feel and modify their behaviors accordingly. The fifth skill: Regulating, which involves monitoring, tempering, and modifying emotional reactions in helpful ways, in order to reach personal and professional goals. This doesn’t mean ignoring inconvenient emotions—rather,
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