Mark Lennox

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It’s very simple: when designing something, imagine that your relationship to that system gets determined after you’ve made it. For example, if you’re designing a system of government that allows slavery, you might end up being enslaved. If you’re designing a ride-sharing service, you might end up as the driver or the rider.
Ruined by Design: How Designers Destroyed the World, and What We Can Do to Fix It
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