Mark Lennox

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One, you don’t want me designing at your level, you want me designing at mine. That means you don’t get to pull the strings, I do. Two, you’re hiring someone who performs a service, not a servant. There’s a difference. I’m not there to do your bidding, I’m there to solve a problem or reach a goal that we agreed upon.
Ruined by Design: How Designers Destroyed the World, and What We Can Do to Fix It
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