Ruined by Design: How Designers Destroyed the World, and What We Can Do to Fix It

by Mike Monteiro

it’s full of love for humanity. Its anger comes from seeing an industry with so much possibility, and so many resources, fall so woefully short of helping those who needed help most.

A designer uses their expertise in the service of others without being a servant. Saying no is a design skill. Asking why is a design skill.

What about empathy? Empathy is a pretty word for exclusion. I’ve seen all-male all-white teams taking “empathy workshops” to see how women think. If you want to know how women would use something you’re designing, get a woman on your design team. They’re not extinct. We don’t need to study them. We can hire them!

why teach people to think outside the box when you can hire people outside the box.