Ask someone to tell a story, mirroring the way it is told in the organization. Once the story is told, ask people how the story makes them feel, and what the story makes them believe about the organization. What values, behaviors, and practices are reinforced when the story is told in this way? In what ways does the story empower or limit the choices before leaders today? What important facts may have been omitted over time? Whose side of the story is not represented in this telling?

