Rather than letting students grapple with some confusion, teachers often responded to their solicitations with hint-giving that morphed a making-connections problem into a using-procedures one. That is exactly what the charismatic teacher in the American classroom was doing. Lindsey Richland, a University of Chicago professor who studies learning, watched that video with me, and told me that when the students were playing multiple choice with the teacher, “what they’re actually doing is seeking rules.” They were trying to turn a conceptual problem they didn’t understand into a procedural one
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