Just how much of the world, and how many of the things humans want to learn and do, are really like chess and golf? Psychologist Gary Klein is a pioneer of the “naturalistic decision making” (NDM) model of expertise; NDM researchers observe expert performers in their natural course of work to learn how they make high-stakes decisions under time pressure. Klein has shown that experts in an array of fields are remarkably similar to chess masters in that they instinctively recognize familiar patterns.
