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Talking to Strangers: What We Should Know About the People We Don’t Know, by Malcolm Gladwell

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We’re truth-biased. For what turn out to be good reasons, we give people the benefit of the doubt and assume that the people we’re talking to are being honest.
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Talking to Strangers: What We Should Know About the People We Don’t Know
Talking to Strangers: What We Should Know About the People We Don’t Know
by Malcolm Gladwell
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