I had a conversation with another leader on our team this year, helping put this in perspective. She was masterful at anticipating what her team was going to complain about and systematically addressed those complaints, making it impossible for the team to say no; for example, if teachers often complained about not having enough time, she planned ahead to give them time during their professional periods so they could collaborate without taking up their personal time. She’d communicate in an email the plan and their options to make it easier.
