It’s crucial to be consistent in applying the strategic approach and to think of investment as something to do today, not tomorrow. When you get in a crunch it will be tempting to put off cleanups until after the crunch is over. However, this is a slippery slope; after the current crunch there will almost certainly be another one, and another after that. Once you start delaying design improvements, it’s easy for the delays to become permanent and for your culture to slip into the tactical approach. The longer you wait to address design problems, the bigger they become; the solutions become
...more
