“Then what would happen if you didn’t click on that icon first? What if you did something else?” She snort-laughed. “It can’t possibly be that easy.” I tilted my head and leaned back, aiming for sarcasm, and my voice went really high and squeaky, “But can’t it?” That’s what I call the QTP Voice. A touch of sarcasm, a hint of incredulity. No judgment. But some logic underneath. Why can’t it be that easy? Question the premise.
