It’s the process of doing the work. Odysseus knows what’s going to happen. (Step one: knowledge.) He’s sought out the help he needs when he sees he can’t do it on his own. (Step two: support and communication.) He knows what is coming, and he has a plan for how to address each of the potential pitfalls. (Step three: be prepared and have a plan.) And then, he does the work. (Step four: work the plan.) This process is one that coaches, therapists, parents, pastors, teachers, mentors, managers, and leaders use the world around. Some of it is instinctive for good leaders. Some of it is learned.